key selling point for Taxify is our availability – Uche Okafor, Taxify Country Manager says-
Country Manager for Nigeria at Taxify, Uche Okafor, during a Q&A session with Forbes Africa answered a few questions about his vision for the company and the strategies Taxify has put in place to attract customers and ensure their satisfaction. Read more below
What is your vision for Taxify in Nigeria?
By improving the user experience and creating social value, Taxify has been able to build an open, efficient and sustainable transportation ecosystem.
With hundreds of thousands of riders using the platform and the best arrival times in the cities within which we operate, we’re fast becoming the most efficient ride-hailing platform in the country and the preferred way to move around the city.
We want to build the future of transportation in Nigeria and lead the vision to transform the country into a mega-nation. This doesn’t happen overnight, but we believe in the power of technology to transform the way that we think about moving.
Taxify is very focused on meeting the demands of its customers. To that end, what strategies has Taxify put in place to attract customers and ensure their satisfaction?
A key selling point for Taxify is our availability. Nigerians have a go-getter spirit and are always on the move.
This means that time and convenience are key factors in becoming a preferred brand.It is important to provide efficient support and service recovery for both our riders and driver-partners.
Additionally, we are always working to build value-added partnerships for everyone that chooses Taxify.
Taxify also offers high quality, safe and comfortable rides. All of these things add value and ensure our riders enjoy superior experiences on every trip.
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